The relationship between emotional intelligence and organizational commitment in highly competitive work environments: a case of Agritex Department head-office

Abstract

The study was conducted to examine the Relationship between Emotional Intelligence and Organisational Commitment in Highly Competitive Work Environments in the Department of Agritex’s Head-Office. Fifty employees were identified and recruited using stratified random sampling the major findings were (1) There is a weak positive relationship between emotional intelligence and organisational commitment in the Department. (2) There is a weak positive relationship between emotional intelligence and organisational commitment for females and a negative relationship for the variables in males. (3) There is a negative relationship in the supervisory category against management and operational staff that showed a weak positive relationship. (4). There is a weak relationship between Emotional Intelligence and Organizational Commitment between Levels of Education. (5). There is a relationship between Emotional Intelligence and Organisational Commitment for employees at Agritex amongst their various years of Service, however for those employed between one to two years the relationship is negative. (6) There are no statistical differences between females and males emotional intelligence. Major recommendations were that: Human resources departments should provide training to enhance emotional intelligence and ensure organizations put in place management systems and policies that foster an environment where employees feel empowered.